FAQ
Orders and payment
Which payment methods can I use?
We accept credit cards and PayPal.
How do I use the SAUNA19 offer?
Enter code SAUNA19 at checkout to get 19% off.
How can I get help with an order?
Email us at support@finnishsaunagear.boutique. Our team is based in the United States and replies on business days.
Shipping
Where do you ship, and how long does delivery take?
We ship worldwide. Delivery usually takes 7–15 business days.
What does shipping cost?
Shipping is free on orders of $55 or more. Orders below $55 have an $8 shipping fee.
Returns and warranty
Can I return an item?
You may return an item by mail within 30 days for a full refund. Customers pay return shipping, except when an item is defective; defective items can be returned free.
What warranty comes with my purchase?
Products carry the warranty provided by their manufacturer.
How do I arrange a return?
Email us at support@finnishsaunagear.boutique for help with a return by mail. For a defective item, return shipping is free.