Privacy Policy

Privacy Policy

Last updated: November 12, 2026

At Finnish Sauna Gear, we respect your privacy and are committed to protecting the personal information you share with us when you visit finnishsaunagear.boutique, place an order, or contact our support team.

Information we collect

We may collect information you provide when you shop with us, including your name, email address, billing and shipping details, payment-related information, order details, and any messages you send to us.

We may also automatically receive limited technical information when you use our website, such as your IP address, browser type, device information, pages viewed, and general usage information. This helps us operate, secure, and improve the website.

How we use your information

We use personal information to:

• Process and fulfill orders;
• Provide order updates and customer support;
• Process payments and help prevent fraud;
• Operate, maintain, and improve our website and services;
• Respond to questions, requests, and complaints; and
• Meet applicable legal and administrative requirements.

We do not use your information for purposes unrelated to the reasons described in this policy unless permitted or required by law.

Cookies and similar technologies

Our website may use cookies and similar technologies to remember preferences, support shopping-cart and checkout functions, understand website usage, and improve performance. You can adjust your browser settings to block or delete cookies, but some website features may not work properly as a result.

How we share information

We may share personal information with service providers that help us operate our shop, such as payment processors, delivery and fulfillment providers, website hosting providers, analytics providers, and customer-support tools. These providers may use information only as needed to provide services to us.

We may also disclose information when necessary to comply with the law, protect our rights, prevent fraud or abuse, enforce our terms, or protect the safety of our customers and others. We do not sell your personal information.

Payments

Payments are handled by third-party payment providers. We generally do not receive or store complete payment-card numbers. Payment providers handle payment information according to their own privacy policies and security practices.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order processing, customer service, accounting, dispute resolution, security, and legal obligations.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International visitors

Our team works from the United States, and information may be processed or stored in the United States or other countries where our service providers operate. Privacy protections in those countries may differ from those in your country.

Your privacy choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to or restrict certain processing. You may also have the right to withdraw consent where processing is based on consent. We may need to verify your identity before completing a request, and some information may need to be retained for legal or legitimate business purposes.

To ask a privacy question or make a request, email us at support@finnishsaunagear.boutique.

Children's privacy

Our website is not intended for children who are not legally permitted to make purchases. We do not knowingly collect personal information from children for the purpose of selling products to them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the date at the top. Your continued use of the website after an update means that you acknowledge the revised policy.

Contact us

If you have questions about this Privacy Policy or how we handle personal information, please email support@finnishsaunagear.boutique.